Thursday, November 12, 2009

HP is the work of the devil

Yes, I said it.  At this point, I now absolutely hate Hewlett Packard and anything they "make."  Apparently, they have a known problem with laptops, spanning over MANY, MANY models, sub-brands (Compaq, etc.) with a hibernation/BIOS/standby issue that basically self-destructs the laptop's motherboard.  They know about it, know what the fix is, what causes it, but unless you research the hell out of it before yours bites the dust, then it'll happen just after their "sorry, we'll fix it" offer expires.  Perfect.

Case in point:  My mom's Compaq started an issue where it would no longer boot up; it would cycle power over and over, never reaching boot POST.  So, after hours on the phone with them, and escelating up 3 or 4 'Managerial tiers', I finally got someone to agree to fix it; they did, for free.

Fast forward to last week.  My sister and her husband both have HP Pavilion laptops.  Guess what?  BOTH did the same thing as moms, 1 week apart.  HP says "unfortunately, the fix expired in August, 2009."  Sweet.  They suck.  Let alone that they don't make it easy to find, but the information is on their website, acknowledging the problems.  I hate HP, and will never purchase another one of their devices.  Ever.

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About Me

Rogan
I'm a Systems Administrator in a Windows Server-based environment. I have past experience with Fedora, some RedHat, etc. Have held positions for other companies, such as Network Engineer, Sr. Systems Control Analyst, and so on.
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